Frequently Asked Questions
Maintenance
| Your apartment is brand new and ready for you! |
| No, all work orders are made online and completed within 24-48 hours. You can provide us with acces to your apartment, and we will get your concern completed. |
| We do. We have skilled technicians available to servce all your maintenance needs. |
| You will log in to your resident portal online and submit a service request. We will respond and complete your request right away. |
| During business hours, you can stop by the office with your ID, and we will be happy to grant you access. |
Amenities
| Yes, we offer direct and indirect garages as well as surface parking. |
We have a 24-hour fitness facility, co-working space, Starbucks Coffee lounge, resident lounge, heated pool, craft room, movie theater, virtual reality area, dog park, and pet spa.
Yes, and we would love to meet your pet.
| Stainless steel microwave, refrigerator with ice maker, range and dishwasher. |
| We do not, but we can provide you with information on furniture rental. |
Admin
| 24 hours after receiving application and employment verification. |
| All rent is paid online through the resident portal. |
| Yes, 100,000 limited liability insurance is required and personal property is recommended. |
| Cable and Internet is provided to you by Spectrum. |
| You have two options to break your lease, which will be reviewed and chosen at the time of lease. |
| We take care of the water setup for you. To set up electricity you will call to set that up. |
| No utilities are included in your rent. |
Location
Enjoy effortless access to major throughfares such as Daryl Carter Parkway and I-4, ensuring you can bid farewell to long commutes and spend more time enjoying life.
Sunshine Elementary School, Freedom Middle School, Lake Buena Vista High School
Directions
| Please visit our maps and directions page online at altisgrandlakewillis.com for personalized directions to the property. |
Didn't find an answer?
Our team is always ready to answer your questions.